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To choose a pair of shoes that is suitable for you, please make sure that you measure yourfoot length (Heel to Toe)first and find the right size refering to below chart.99%customers received the satisfyingshoes in this way. 
Foot Length 22.5cm = EUR 35 =USSize 5 Foot Length 23.0cm = EUR 35.5 =USSize 5.5 Foot Length 23.5cm = EUR 36 =USSize 6 Foot Length 24.0cm = EUR 37.5 =USSize 7 Foot Length 24.5cm = EUR 38 =USSize 7.5 Foot Length 25.0cm = EUR 39 =USSize 8 Note: 1/ Please choose the shoe size only according to your foot length ( Size numbers are different in different countries but CM is the same). 2/ If your feet are thicker or wider type, please choose one size larger shoes. 3/ If you still have any doubts about how to choose a suitable shoes for you please feel free to contact our customer servies. 
Free shipping for all products we sell. We will send the shoes out within 2 days after you place the order. All parcels are with tracking number to monitor the delivery status. Your will get the tracking information after we send the parcel out. Note: Normallyyour parcel will be directly sent toyour home only once by your local post staff, if it is not successfully delivered,it will be sentto your local post office then you need to take your tracking number and your personal ID to getyour items.We will inform you immediately once your parcel have been sent out. 
In case you received a defective or wrong item, GRITION customers has up to 15days from the date of receipt to request for refund or exchange, we will pay the exchange shipping fees. 
Q:Is there any tracking number for my item? A: Yes, we ship every order with their Tracking Number, and you can check the shipping status on this sitehttp://www.17track.net/en. Q:I am a reseller,I would like to buy many pieces of your item, what\'s the wholesale price? A: If you would like to have a bulk order, please send email to us or contact our sales, we will offer you the best price! 
If you have any question about thetransaction please feel free to leave a message to us. If anything goes wrong with the order you placed, please contact us first before you open a dispuse. We will try our best to solve your problems. Messages will be replied within 12 hours.
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