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A.The pictureson page are just reference pictures, we cannot make the 100% same, such as the decorations and material,please know that before purchase. B.Color may vary between different CRT and LCD screens. we can not guarantee that the color of our products will be exactly the same with the pictures you see. C.Brazil Guests, please provide theCPF numberin order to smooth customs clearance, it will benecessary if you choose theshipping by UPS or DHL. Russian Customers, please confirm your name is thefull name. D.The processing time is about 20 days. We accept the rush order, but please contact us before ordering. And the shipping time depends on the shipping way you choose ( DHL/UPS/ARAMEX is 3-7 working days, EMS is 10-20 working days, China Post Registered Air Mail is 15-60 working days). E. All accessories which shown on the picturesare not included.If the size is bigger than size 16, it will need an extra fee $20for custom made. 
If you want custom made , please offer measurements as the following shows: (1) Bust: _______inch/cm (2) Waist: _______inch/cm (3) Hips: _______inch/cm (4) Shoulder To Floor (without shoes): _______inch/cm (5) Shoulder to Shoulder(Shoulder Width): _______inch/cm (6) Height: _______inch/cm If the dress have the strap or the sleeve , we still need other size: (7) Armhole : _______inch/cm (8) Bicep: _______inch/cm (9) Shoulder to Bust: _______inch/cm (10) Arm/SleeveLength: _______inch/cm (Measure from your shoulder point to the wrist) 
A. As it is international shipping service,delivery time and postage vary from different region.The most efficient courier will be applied(DHL,UPS,FEDEX,TNT,EMS,EQUICK,etc.).During the special holiday like Chinese Festival Holiday,National Holiday,the shipping time will be a little longer.The shipping time for some countries like Russa and Brazil will be more longer then othercounrties ,Around 60-90 days by China post B. Import duties,taxes and charges are not included in the item price or shipping charges.These charges are buyer\'s responsibility.Please check with your country\'s customs office to determine what these additional costs will be before bidding/buying. 
A.You have7 days to contact us for returning it from the date you received it. B.Return shipping should be paid by buyer. C.Please provide us tracking number, specific reason for the returns and your ID. D.If you want to change the item(Stock Products Only), we will reship a new items when receive your returning package. 
A.If you like our products, please add our shop to your "My Favorites" list. B.We will leave you positive feedback after your payment. We hope you will alsoleave positive feedback and 5-star DSR if you are satisfied with our item and service. C.Feedback is very important to us.We request that you contact us immediately BEFORE you give us Lowfeedback, so that we can satisfactorily address your concerns. D.If you have any problem, please feel free to contact us via Aliexpress message, we will reply your email within 24 hours ( except weekends and holidays).
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