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(2). Work Hours: Monday to Friday
(3). If you don\\\'t get response within 1-2 business days, please check your My Messages in case your email provider has an overly-aggressive spam filter blocking Ali or my emails. Please add us in your contact and email us again. Payment: (1). We can accept , credit cards, real-time bank transfers, offline paymnets (Bank Transfers and Western Union. The best way is dicrect online payment, you can choose yourself.
(2). Your payment will go to Ali first and then release when you confirm the delivery and satisfy with the seller\\\'s service.
(3). Make sure that all information like contact person, address, post code and telephone number is right when filling in your buyer\\\'s information. We are not responsible for your own fault. Shipping: (1). Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
(2). We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on Ali Express are not in our full refund or replacement policy.
(3). Items are generally shipped out within 2 business day after your payment has been verified (Sat. & Sun. excluded).
(4). Orders from China will all be shipped out via DHL, Fedex, UPS, EMS, Singapore Post, ePacket etc.(We do provide customers tracking number)
Warranty&Return: (1). We fully guarantee our items. All items are in brand new condition unless specified otherwise elsewhere in the description.
(2). About all smart watch we provide 1 year warranty for defective items. Accessories come with 3 month. Non-electronic products such as case, we do not provide warranty, except it was damaged when reach to you.
(3). All returns - defective or otherwise - have to be preauthorized (within 7 days from the date of receipt). Please contact us to get an authorization and returning address before sending the item back.
(4). In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements.
Replacement will be made upon receipt of the returned item. Customs: (1). So as to eliminate or minimize your customs tax, the order will be declared lower value. If you want to declare the goods as an item name or specify a value for custom, pls inform us when making the order.
(2). The lower price does not reflect the total price you paid and the market value of the product and may not apply to countries with different tariff rules.
(3). If your package is going to those countries which have strict import policy like Greece, Israel or Portugal, you must be quite familiar to the policy and tell us what is the best.
(4). Any import charges or fees are the buyers\\\' responsibility. Feedback: We are professional corporations, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or opening any dispute and please give us 2 business days to resolve the complaint to your satisfaction.
Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings). Your recognition will make us more confident to develop business and serve you better.
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